This Page Has Moved

The content from General FAQ has been reorganized into topic-specific FAQ sections:

Storage and Plans

How can I earn free storage? - Referral program details
What file formats does Ente support? - Supported image and video formats
Is there a file size limit? - Maximum file size information
Why does Ente consume less storage than other providers? - GB vs GiB calculation

Video Support

Does Ente support videos? - Video backup and streaming
Video streaming - Full video streaming guide

Trust and Security

Why should I trust Ente for long-term storage? - Our mission, security audits, and reliability
Does Ente compress uploaded photos? - Original quality preservation

Account and Password

How to reset my password if I lost it? - Using recovery key
Lost access to email address? - Email verification and recovery

Albums and Organization

Sync folder with multiple subfolders - Preserving folder structure when uploading
View all albums on map - Map view of all your albums
iOS album backup behavior - How Ente handles photos in multiple iOS albums
What happens with reorganized iOS albums? - Syncing iOS album changes

Search and Features

Face recognition - How to enable and use face recognition
Magic search - Search by objects and scenes
Deduplication on desktop - How duplicate detection works

Other

Keep NAS and Ente synced - Using CLI for NAS sync

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